Mistakes Are Good

Communicating can be frightening, especially if you worry too much about making a mistake.  Of course you strive to be accurate, but you will eventually make a mistake.  It is good when a mistake is pointed out to you because:

  • At least one person heard your message
  • The issue was important to them
  • You engaged them
  • They cared enough to point out an error

Thank people who point out mistakes and empower them to become involved in the improvement process.  Restat your mistake and what the correction will be and ask if you got it right.  Make sure to follow through and correct your mistake.  In future presentations you can even thank the individual for how they influenced the process.

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